Privacy Policy for jilliasia

jilliasia ("jilliasia," "we," "us," or "our") is the operator of the online gaming and casino platform accessible at jilliasia.net. We are committed to protecting the privacy and personal data of all individuals who interact with our platform, including registered players, visitors, and prospective users across the Philippines — from Metro Manila and Makati to Cebu, Davao, and Quezon City.

This Privacy Policy ("Policy") describes how jilliasia collects, uses, stores, shares, and protects your personal information in connection with your use of the jilliasia platform, including all games, features, promotions, and customer support services offered therein.

By accessing or using the jilliasia platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the platform immediately.

jilliasia collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected and processed. The categories of personal data we collect include:

jilliasia collects personal data through the following channels:

• Direct Interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions, you directly provide us with personal data.
• Automated Technologies: When you access the jilliasia platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device identifiers, and browsing behavior on our platform.
• Third-Party Sources: We may receive personal data about you from third-party identity verification providers, payment processors (such as GCash and PayMaya), fraud prevention services, and regulatory databases, where permitted by law.
• KYC and AML Checks: As part of our compliance obligations, we may obtain data from credit reference agencies, sanctions screening databases, and other regulatory sources to verify your identity and assess risk.

jilliasia uses your personal data for the following purposes, each of which is grounded in a lawful basis under the Data Privacy Act of 2012:

• Account Management: To create, maintain, and manage your jilliasia player account, including processing your registration, verifying your identity, and managing your account settings.
• Service Delivery: To provide you with access to jilliasia's full range of games and features, including slots, bingo, Monster Dice, Dino Hunter, and live casino games.
• Financial Transactions: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate financial records.
• Regulatory Compliance: To fulfill our obligations under Philippine law, including PAGCOR licensing requirements, anti-money laundering (AML) regulations, and the Data Privacy Act of 2012.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the jilliasia platform.
• Responsible Gaming: To monitor gaming behavior, identify signs of problem gambling, and administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support channels.
• Marketing and Promotions: Where you have provided consent, to send you information about jilliasia promotions, bonuses, and new game releases. You may withdraw this consent at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the jilliasia platform.

Under the Data Privacy Act of 2012, jilliasia processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of our contract with you — specifically, to operate your jilliasia account and deliver the gaming services you have requested.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012.
• Legitimate Interests: Processing is necessary for jilliasia's legitimate interests, including fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as direct marketing communications — we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jilliasia does not sell, rent, or trade your personal data to third parties for commercial purposes. We may, however, share your personal data with the following categories of recipients where necessary and lawful:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to the extent necessary to process your financial transactions.
• Identity Verification Providers: Third-party KYC and AML service providers who assist jilliasia in verifying your identity and screening against sanctions and watchlists.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where required by law or regulatory obligation.
• Law Enforcement: The Philippine National Police (PNP), the National Bureau of Investigation (NBI), and other law enforcement agencies, where required by a valid legal order or where disclosure is necessary to prevent or investigate criminal activity.
• Technology Service Providers: Cloud hosting providers, cybersecurity firms, analytics platforms, and other technology vendors who process data on jilliasia's behalf under strict data processing agreements.
• Professional Advisors: Legal counsel, auditors, and other professional advisors, where necessary for the conduct of jilliasia's business operations.

jilliasia does not transfer personal data outside the Philippines except where required by law or where adequate data protection safeguards are in place, consistent with the requirements of the NPC.

jilliasia uses cookies and similar tracking technologies to enhance your experience on the platform, ensure platform security, and gather analytics data. A cookie is a small text file placed on your device when you visit a website.

The types of cookies used by jilliasia include:

You may control cookie settings through your browser preferences. Please note that disabling strictly necessary cookies may affect the functionality of the jilliasia platform and prevent you from accessing certain features, including your player account.

jilliasia retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account Data: Retained for the duration of your active account and for a period of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act (AMLA) and its implementing regulations.
• KYC and Identity Verification Documents: Retained for five (5) years following the end of the business relationship, or longer if required by a regulatory authority or court order.
• Customer Support Communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and Usage Data: Retained for up to twenty-four (24) months for analytics and security purposes, after which it is anonymized or deleted.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of the consent given.

Upon expiry of the applicable retention period, jilliasia will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

jilliasia implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data in transit is protected by 256-bit SSL/TLS encryption. Sensitive data at rest, including financial information and identity documents, is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized jilliasia personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Multi-Factor Authentication: jilliasia employs multi-factor authentication for internal systems that process personal data, reducing the risk of unauthorized access.
• Regular Security Audits: Our platform undergoes regular penetration testing, vulnerability assessments, and security audits conducted by independent cybersecurity professionals.
• Incident Response: jilliasia maintains a documented data breach response plan. In the event of a personal data breach, we will notify affected players and the NPC within seventy-two (72) hours of becoming aware of the breach, where required by law.
• Staff Training: All jilliasia employees who handle personal data receive regular training on data privacy obligations and security best practices.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilliasia. To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14.

• Right to Be Informed: You have the right to be informed of how your personal data is being collected and processed, including the purposes, scope, and methods of processing.
• Right of Access: You have the right to request a copy of the personal data jilliasia holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request correction of any inaccurate, incomplete, or outdated personal data we hold about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilliasia's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe jilliasia has violated your data privacy rights.

jilliasia's platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations enforced by PAGCOR. jilliasia does not knowingly collect, process, or store personal data from individuals under the age of 21.

If jilliasia becomes aware that personal data has been collected from a person under 21 years of age, we will immediately:

• Suspend and close the relevant account.
• Delete all personal data associated with the underage individual.
• Return any deposited funds to the original payment source, after deducting applicable processing fees.
• Report the incident to the relevant regulatory authorities where required by law.

The jilliasia platform may contain references to third-party services, such as payment providers and regulatory bodies. This Privacy Policy applies solely to the jilliasia platform and does not cover the data practices of any third-party services or websites.

jilliasia is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of jilliasia, including your chosen payment provider (such as GCash or PayMaya).

jilliasia reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will:

• Post the updated Privacy Policy on this page with a revised "Last Updated" date.
• Send a notification to your registered email address where the changes are significant.
• Display a prominent notice on the jilliasia platform for a reasonable period following the update.

Your continued use of the jilliasia platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must discontinue use of the platform and may request account closure by contacting our support team.

jilliasia has appointed a Data Protection Officer ("DPO") in accordance with the requirements of the Data Privacy Act of 2012 and the National Privacy Commission. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us through the following channels:

When submitting a data subject request, please include your full name, registered email address, and a clear description of your request. jilliasia may require you to verify your identity before processing your request to protect against unauthorized access to your personal data.